2 Replies Latest reply on Jan 25, 2016 10:05 AM by Chetna Srivastava

    no importing in lightroom cc


      i have pictures in my mac's desktop, these are jpegs, psd, etc

      i open lightroom cc and try to import them ... select the folder, no graphic thumbnails show up, only empty boxes with file names,  and even if i select an empty thumbnail with the name of the file i want to import... and click the import button, it starts to do so and never ends.
      then i cancel the process and lightroom hangs... i have to force quit... any hints?  if i double click on a small th
      umbnail it brings the photo up and shows it in a large format but still, i can't import either...  please help me

      btw, the pictures can be opened in PS cc  and any other programs and my wifi  signal is terrible here in the jungle of peru, maybe that helps?

      THANKS !!!!!