Is it a PDF created in Acrobat or PDF created using some other application?
Or its a XFA PDF document?
Whats the error message that you get while opening the PDF using Acrobat Reader on mobile devices?
It is a pdf created in Acrobat. I am not getting any error message it is just showing blank page.
We would like to take a look at your PDF document to properly diagnose the cause of the problem.
I've sent you a forum private message with the instructions on how to share your PDF document with us (Adobe).
Would you also provide the following information?
- The version of Acrobat Reader for iOS
- The iOS version on your iPad/iPhone
- The version of Acrobat Reader for Android
- The Android version on your Android tablet/phone
Thank you very much for your help!
I have sent you the document from my gmail ID. Please let me know if you need any further information. I am using Adobe reader 15.3.1 and android version 5.1.1.
We received your PDF document via email. Thank you!
I opened your PDF document in the Mac desktop version of Acrobat Pro DC.
(Click the image above to enlarge)
Your PDF document contains only a "Screen" (media clip) annotation. The Document Properties > Fonts shows that no fonts are used in the PDF document.
Please note that the mobile Reader apps (for iOS, Android, Windows Phone) do not support Screen annotations.
I tried several other third-party PDF viewers (including Apple iBooks) on iPad/iPhone. But none of them were able to show the embedded media clip.
If you are interested in making your PDF document compatible with the desktop and mobile versions of Acrobat Reader or other third-party PDF viewers, I'd highly recommend creating text and image contents using desktop publishing application such as Adobe InDesign, Microsoft Word, etc.
Sorry for the inconvenience.
Please let us know if you have additional questions.