3 Replies Latest reply on Mar 11, 2016 6:56 AM by dtrim

    DoubleClick Errors

    dtrim Level 1

      Hi all,


      Our client keeps receiving the error below when trying to upload my Zipped assets from Animate:

      'There are 2 errors.

      - Please upload a backup image asset for your Flash or HTML creative

      - Please select the dimensions for the creative'


      Above is from the following screenshot:




      However, the backup image was in the Zip which can be seen below:...




      ...And the dimensions are in the HTML file: