3 Replies Latest reply on Mar 11, 2016 6:56 AM by dtrim

    DoubleClick Errors

    dtrim

      Hi all,

       

      Our client keeps receiving the error below when trying to upload my Zipped assets from Animate:

      'There are 2 errors.

      - Please upload a backup image asset for your Flash or HTML creative

      - Please select the dimensions for the creative'

       

      Above is from the following screenshot:

      banner-error.jpg

       

       

      However, the backup image was in the Zip which can be seen below:...

      zip.jpg

       

       

      ...And the dimensions are in the HTML file: