1 Reply Latest reply on Jan 27, 2016 4:06 AM by Ned Murphy

    Help! Uninstall CS4 Student on Crashed Laptop

    gt_mac Level 1

      I have Adobe Creative Suite 4 Design Premium, which I purchased as a student in 2010 for a Mac.

       

      Since then, that laptop hard drive has crashed. I still have all the original disks and codes.

      I want to re-install this program on my new Mac mini, however it says I don't have the licensing, since it is still "installed" on my old laptop.

       

      How do I uninstall CS4 on my dead laptop? All answers say "call adobe" to get them to uninstall it for you.

       

      But I've tried every option in on the phone menu, and it says they "don't have support for my product."

       

      HELP.