Nobody can tell you anything without proper system info or other technical details like specifics of the PSD, with which version of PS it was created, whether it uses color profiles and so on.
In addition to what Mylenium asked, what exact version number of AE are you using? Is it 13.6.1?
Thanks for replying.
There is no diferent wich version of ae cc I use.
CS6 works fine with PSD files.
But while using CC versions (for example 13 or 13.5 even after updating to 13.6) , application stops responding.
It dosent matter wich version of photoshop I use.
For example Simplest file wich contain some layers and only some simple shapes ...
Try importing it into CC 2014.
Hi dear all.
Finally I found what cause this problem.
As I add 3ds max compositor link (AEGP) to my Afre effects plugin folder, after effects stops responding to PSD files ( import as layers , like a comp).
then after deleting this folder (AEGP) every thing change to normal mode.
now the question is that how can I use 3ds max scene in after effects without this headache.
thanks for every body.
Thanks for sharing what worked.