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You will find a lot of users on this forum helping each other regarding their issues and Adobe staff members as well.
Could you please share the exact issue that you are facing with Lightroom 5 and your system configuration so that we can assist you in resolving the issue?
I am very new to LIGHTROOM, only been working with it a week or so. Everything was good until last night...and then I don't know what changed but when I'm in LIBRARY mode, no pictures show up, they are all greyed out. But in DEVELOP mode, they work fine....someone on another thread told me the following:
Please refer How do I change my monitor profile to check whether it’s corrupted? and fix your corrupt monitor Profile as explained
I tried to follow the directions but nothing has changed. I don't know what else to do....
My computer is a MAC version 10.11.2. I hope you can help me...thank you!
Thanks for the update.
Yes as mentioned in that thread, calibrating monitor should have fixed the issue.
I have sent you a PM for further assistance.
Thank you for your help! Problem is solved!
It was resolved by removing Previews.lrdata folder as the Previews had got corrupted!
Good morning! I am having another problem. Yesterday I was working on LIGHTROOM in the car, and when my husband turned the car off, LIGHTROOM crashed....and it won't come back up right... it says, "Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem the next time it launches." I've tried to restart it several times but it won't start. Can you please log on to my computer and fix it for me? Thank you! Tammy
1 person found this helpful
You need to remove the catalogname Previews.lrdata folder, again, the same as last time.
And it sounds like you need a new battery for your laptop so it doesn't shut off immediately upon losing power if that's what happened.
Got it fixed...thank you! Tammy Roesch, Master Herbalist Better Than Greens
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