0 Replies Latest reply on Jan 27, 2016 10:37 PM by pamelat77423382

    Id crashing

    pamelat77423382 Level 1

      Frustrating it is...

       

      I finally broke down and downloaded the free 30 day InDesign CC trial. 2 days in; it crashed. I had two files open. One of them is ok and; the other I can't do anything with after it opens. Attempting to recover it from the crash, causes indesign to crash again. Attempting to save it after it's open; doesn't do anything. Attempting to save it back to CS6 makes it crash. Attempting to apply character styles to the file prompts it to crash.

       

      So... Against the difficulty of finding the adobe support number; I spent 2 hours waiting on hold for a guy to take my trial days down to zero. Fix nothing and; tell me the only way to get support is to pay for the program.  Why would I pay for something that already doesn't work? The free trial is supposed to be the honeymoon period that screams TAKE MY MONEY! I'm seeing other posts here about inDesign crashing for similar and other reasons... I assume they paid for it and aren't getting any help either...