Isn't anyone else suffering the same problem? Please, help. Urgent!
(I have restarted the computer a few times, checked updates, asked the company computer support, they told it must be the program, because only progs not working are AI and ID)
When something isn't working in more than one program, it's a pretty good likelihood that there's something screwy with your system.
Start by telling us the InDesign version and your operating system.
You should try creating a new user on your computer and launching from the new user. This can eliminate problems of system corruption or third party software conflicts.
It seems to be this computer where the problem lies. It still blinks.
This is a Win7 Professional. Creative cloud 220.127.116.11, all updates done. (I have ATON, SolidWorks, MS Office, Inkscape...) The computer just visited the repairshop, in December. 64 bit.
Uninstalled JAVA, no help.
Switched users, nothing
I uninstalled, reinstalled, uninstalled and again the ID program, cleaned the computer with CCleaner. nothing.
(yes, restarted several times)
Quit CC on this computer, went to another computer, logged in CC, downloaded ID program. It works. Dammit. So it has to be a machine problem. I shall inform if I get it figured out where the problem is.
I would look at either (1) the graphics driver or (2) the graphics card/chip itself. Adobe applications make much heavier use of a computer's graphics capabilities than the vast majority of other applications and thus, may show problems that other applications or the operating system itself won't exhibit.
Tried this and that. An something else. Here is what I did, and accomplished.
Drivers are updated and working, heavy user version, because I use a 3D cad program. (Nothing was done to them now).
ID and AI work normally in SafeMode.
Downloaded the ID from help-pages in the internet Desktop publishing -ohjelmisto | Lataa ilmainen Adobe InDesign CC -kokeilu
It downloaded an earlier version 18.104.22.168, and that works now! The CC window suggests to update but I don't dare to update.
AI did not do the same. Still blinking. After new try of download just the same way as I did with ID.
All I and our computer help person could think from this, is that there is a problem in the program. Nothing new happened between Wed 27.1 and Thu 28.1 except for an update to Java came Thu morning. Turning it off and uninstalling the whole Java did not do anything. The AI and ID worked just fine on Wed, Thu morning they just blinked.
I would appreciate help, thanks.
Thanks to all, especially Adobe customer care.
The problem is a known bug in the program, they're working on it so we're expecting an update (hopefully soon).
Anyone suffering this flashing problem with Illustrator: Turn off the startup screen from (ctrl+k) PREFERENCES - general - take the tick off the box "Show "start" workspace when no documents are open. Probably the same problem is with the latest update of the InDesign.
Thank you minnat11443448 - I'm having the same issue and the (Ctrl+K) shortcut was a HUGE help!
Thanks! The (Ctrl+K) saved the day for me too!
I cannot unclick show start workspace when no documents are open as it is greyed out. I have downloaded the trial of Illustrator.
Might you have a suggestion?
Have you lee-annes71955541 got an aswer yet? I would try to open a document to Illustrator from files (open files explorer, choose a document (AI or PFD) and right click choose open with AI. Do not start the program alone.
My Illustrator opened a pop-up window this morning and offered to get a TRIAL or REGISTER. Something wrong there? I have paid for a full year for the licence... I don't need a trial.
Odd thing is that I closed that popupwindow from the red square and it asked if I want to quit, I said yes because I saw no other way out, thinking "this was this days job done, dammit", but no, program continued as nothing has happened.
Does anyone else suffer this symptom?