3 Replies Latest reply on Feb 2, 2016 2:30 PM by Carl Von Stetten

    Application Fault with jrun_iis6_wildcard.dll IIS worker process stopped

    AlphaPepper

      Hello everyone,

       

      I recently inherited an application running ColdFusion MX7 Version: 7,0,0,91690

       

      This application was moved to a Windows 2008 R2 Server last year.  Ever since then we've been getting an intermittent error in the Windows Application Event Log.   The error is generated when a user is navigating through the application, clicks on something and gets a "This page can't be displayed" in IE.

       

      The error details are below.  It's IIS 7.5 on Windows 2008 R2.  The Application Pool is the DefaultAppPool.  The Identity is set to "ApplicationPoolIdentity". 

       

      This problem is intermittent.   But when it happens it's a huge inconvenience for users.  Now that I've inherited this I'm expected to figure it out (the previous owner never bothered to look into it). 

       

      Any help/guidance is appreciated.   Many thanks!   

       

      Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7a5f8

      Faulting module name: jrun_iis6_wildcard.dll, version: 4.0.5.25479, time stamp: 0x41dd9e81

      Exception code: 0xc0000005

      Fault offset: 0x0000b0a7

      Faulting process id: 0x1498

      Faulting application start time: 0x01d159e5ed3b47d1

      Faulting application path: C:\WINDOWS\SysWOW64\inetsrv\w3wp.exe

      Faulting module path: \\?\C:\CFusionMX7\runtime\lib\wsconfig\1\jrun_iis6_wildcard.dll

      Report Id: a7a6074f-c5df-11e5-8b57-005056a82e22


      Details from Windows Error Reporting:

       

      Version=1

      EventType=APPCRASH

      EventTime=130984736096658977

      ReportType=2

      Consent=1

      ReportIdentifier=a7a60750-c5df-11e5-8b57-005056a82e22

      IntegratorReportIdentifier=a7a6074f-c5df-11e5-8b57-005056a82e22

      WOW64=1

      1. Response.type=4

      Sig[0].Name=Application Name

      Sig[0].Value=w3wp.exe

      Sig[1].Name=Application Version

      Sig[1].Value=7.5.7601.17514

      Sig[2].Name=Application Timestamp

      Sig[2].Value=4ce7a5f8

      Sig[3].Name=Fault Module Name

      Sig[3].Value=jrun_iis6_wildcard.dll

      Sig[4].Name=Fault Module Version

      Sig[4].Value=4.0.5.25479

      Sig[5].Name=Fault Module Timestamp

      Sig[5].Value=41dd9e81

      Sig[6].Name=Exception Code

      Sig[6].Value=c0000005

      Sig[7].Name=Exception Offset

      Sig[7].Value=0000b0a7

      DynamicSig[1].Name=OS Version

      DynamicSig[1].Value=6.1.7601.2.1.0.274.10

      DynamicSig[2].Name=Locale ID

      DynamicSig[2].Value=1033

      DynamicSig[22].Name=Additional Information 1

      DynamicSig[22].Value=12d4

      DynamicSig[23].Name=Additional Information 2

      DynamicSig[23].Value=12d477f32913d53e5db39e24097950de

      DynamicSig[24].Name=Additional Information 3

      DynamicSig[24].Value=265a

      DynamicSig[25].Name=Additional Information 4

      DynamicSig[25].Value=265a3b834dddc27b6c478f267fcc46aa

      UI[2]=C:\WINDOWS\SysWOW64\inetsrv\w3wp.exe

      UI[5]=Check online for a solution (recommended)

      UI[6]=Check for a solution later (recommended)

      UI[7]=Close

      UI[8]=IIS Worker Process stopped working and was closed

      UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.

      UI[10]=&Close

      LoadedModule[0]=C:\WINDOWS\SysWOW64\inetsrv\w3wp.exe

      LoadedModule[1]=C:\WINDOWS\SysWOW64\ntdll.dll

      LoadedModule[2]=C:\WINDOWS\syswow64\kernel32.dll

      LoadedModule[3]=C:\WINDOWS\syswow64\KERNELBASE.dll

      LoadedModule[4]=C:\WINDOWS\syswow64\ADVAPI32.dll

      LoadedModule[5]=C:\WINDOWS\syswow64\msvcrt.dll

      LoadedModule[6]=C:\WINDOWS\SysWOW64\sechost.dll

      LoadedModule[7]=C:\WINDOWS\syswow64\RPCRT4.dll

      LoadedModule[8]=C:\WINDOWS\syswow64\SspiCli.dll

      LoadedModule[9]=C:\WINDOWS\syswow64\CRYPTBASE.dll

      LoadedModule[10]=C:\WINDOWS\system32\pcwum.DLL

      LoadedModule[11]=C:\WINDOWS\syswow64\USER32.dll

      LoadedModule[12]=C:\WINDOWS\syswow64\GDI32.dll

      LoadedModule[13]=C:\WINDOWS\syswow64\LPK.dll

      LoadedModule[14]=C:\WINDOWS\syswow64\USP10.dll

      LoadedModule[15]=C:\WINDOWS\syswow64\ole32.dll

      LoadedModule[16]=C:\WINDOWS\SysWOW64\inetsrv\IISUTIL.dll

      LoadedModule[17]=C:\WINDOWS\system32\IMM32.DLL

      LoadedModule[18]=C:\WINDOWS\syswow64\MSCTF.dll

      LoadedModule[19]=C:\PROGRA~2\Sophos\SOPHOS~1\SOPHOS~1.DLL

      LoadedModule[20]=C:\WINDOWS\syswow64\PSAPI.DLL

      LoadedModule[21]=C:\WINDOWS\system32\ntmarta.dll

      LoadedModule[22]=C:\WINDOWS\syswow64\WLDAP32.dll

      LoadedModule[23]=C:\WINDOWS\SysWOW64\inetsrv\w3wphost.dll

      LoadedModule[24]=C:\WINDOWS\syswow64\OLEAUT32.dll

      LoadedModule[25]=C:\WINDOWS\SysWOW64\inetsrv\nativerd.dll

      LoadedModule[26]=C:\WINDOWS\syswow64\CRYPT32.dll

      LoadedModule[27]=C:\WINDOWS\syswow64\MSASN1.dll

      LoadedModule[28]=C:\WINDOWS\syswow64\XmlLite.dll

      LoadedModule[29]=C:\WINDOWS\system32\ktmw32.dll

      LoadedModule[30]=C:\WINDOWS\SysWOW64\inetsrv\IISRES.DLL

      LoadedModule[31]=C:\WINDOWS\system32\CRYPTSP.dll

      LoadedModule[32]=C:\WINDOWS\system32\rsaenh.dll

      LoadedModule[33]=C:\WINDOWS\system32\mscoree.dll

      LoadedModule[34]=C:\WINDOWS\system32\apphelp.dll

      LoadedModule[35]=C:\WINDOWS\syswow64\CLBCatQ.DLL

      LoadedModule[36]=C:\WINDOWS\system32\mlang.dll

      LoadedModule[37]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll

      LoadedModule[38]=C:\WINDOWS\syswow64\SHLWAPI.dll

      LoadedModule[39]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll

      LoadedModule[40]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_ none_d08cc06a442b34fc\MSVCR80.dll

      LoadedModule[41]=C:\WINDOWS\system32\inetsrv\iiscore.dll

      LoadedModule[42]=C:\WINDOWS\SysWOW64\inetsrv\W3TP.dll

      LoadedModule[43]=C:\WINDOWS\SysWOW64\inetsrv\w3dt.dll

      LoadedModule[44]=C:\WINDOWS\system32\HTTPAPI.dll

      LoadedModule[45]=C:\WINDOWS\system32\slc.dll

      LoadedModule[46]=C:\WINDOWS\syswow64\WS2_32.dll

      LoadedModule[47]=C:\WINDOWS\syswow64\NSI.dll

      LoadedModule[48]=C:\WINDOWS\syswow64\Normaliz.dll

      LoadedModule[49]=C:\WINDOWS\system32\faultrep.dll

      LoadedModule[50]=C:\WINDOWS\system32\Secur32.dll

      LoadedModule[51]=C:\WINDOWS\system32\NLAapi.dll

      LoadedModule[52]=C:\WINDOWS\system32\napinsp.dll

      LoadedModule[53]=C:\WINDOWS\System32\mswsock.dll

      LoadedModule[54]=C:\WINDOWS\system32\DNSAPI.dll

      LoadedModule[55]=C:\WINDOWS\System32\winrnr.dll

      LoadedModule[56]=C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll

      LoadedModule[57]=C:\WINDOWS\system32\VERSION.dll

      LoadedModule[58]=C:\WINDOWS\System32\wshtcpip.dll

      LoadedModule[59]=C:\WINDOWS\System32\wship6.dll

      LoadedModule[60]=C:\WINDOWS\system32\IPHLPAPI.DLL

      LoadedModule[61]=C:\WINDOWS\system32\WINNSI.DLL

      LoadedModule[62]=C:\WINDOWS\system32\rasadhlp.dll

      LoadedModule[63]=C:\WINDOWS\System32\fwpuclnt.dll

      LoadedModule[64]=C:\WINDOWS\System32\inetsrv\cachuri.dll

      LoadedModule[65]=C:\WINDOWS\System32\inetsrv\cachfile.dll

      LoadedModule[66]=C:\WINDOWS\System32\inetsrv\cachtokn.dll

      LoadedModule[67]=C:\WINDOWS\System32\inetsrv\cachhttp.dll

      LoadedModule[68]=C:\WINDOWS\System32\inetsrv\defdoc.dll

      LoadedModule[69]=C:\WINDOWS\System32\inetsrv\dirlist.dll

      LoadedModule[70]=C:\WINDOWS\System32\inetsrv\protsup.dll

      LoadedModule[71]=C:\WINDOWS\System32\inetsrv\static.dll

      LoadedModule[72]=C:\WINDOWS\System32\inetsrv\authanon.dll

      LoadedModule[73]=C:\WINDOWS\System32\inetsrv\modrqflt.dll

      LoadedModule[74]=C:\WINDOWS\System32\inetsrv\custerr.dll

      LoadedModule[75]=C:\WINDOWS\System32\inetsrv\loghttp.dll

      LoadedModule[76]=C:\WINDOWS\System32\inetsrv\iisreqs.dll

      LoadedModule[77]=C:\WINDOWS\system32\WSOCK32.dll

      LoadedModule[78]=C:\WINDOWS\System32\inetsrv\isapi.dll

      LoadedModule[79]=C:\WINDOWS\System32\inetsrv\filter.dll

      LoadedModule[80]=C:\WINDOWS\System32\inetsrv\validcfg.dll

      LoadedModule[81]=C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\webengine.dll

      LoadedModule[82]=C:\WINDOWS\system32\USERENV.dll

      LoadedModule[83]=C:\WINDOWS\system32\profapi.dll

      LoadedModule[84]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_filter.dll

      LoadedModule[85]=C:\WINDOWS\system32\MSVCR110_CLR0400.dll

      LoadedModule[86]=C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_filter.dll

      LoadedModule[87]=\\?\C:\CFusionMX7\runtime\lib\wsconfig\1\jrun_iis6_wildcard.dll

      FriendlyEventName=Stopped working

      ConsentKey=APPCRASH

      AppName=IIS Worker Process

      AppPath=C:\WINDOWS\SysWOW64\inetsrv\w3wp.exe