Does anyone know if a real human being exists? I am trying to reduce the number of licenses that our company uses. They make it real easy to add but impossible to cancel. We currently have five licenses and I want to reduce them to 3. We have been using Creative Cloud for close to 3 years now. What a pain in the ***!!! I've been transferred 3 times, now on hold for over 40 minutes. I just want to reduce the number of licenses, PLEASE!!!! Does anyone have any secrets on how to easily do this?
I don't want to cancel my subscription. As I state in my original post, we want to reduce our licenses from 5 to 3. We DON NOT want to cancel our subscription.