1 Reply Latest reply on Jan 28, 2016 4:28 PM by johnn24070665

    Cancelling is a *****!

    johnn24070665

      I hate, HATE how you manage subscriptions. I equally HATE your customer service.

       

      I have called you twice to cancel my subscription.  I EXPLICITLY said that I never want to subscribe ever again and you confirmed that my one-year subscription would end.  Lo and behold, I just saw an automatic payment applied, WHAT THE HELL?  This is such a SHADY business practice.  This is a class action lawsuit.  I wasted so much time to try to cancel, but you make me go through countless hoops.  What a freaking joke of a business. You've lost ALL of my respect Adobe. I will never do business with you again, and I'll make sure to spread the word.

       

      Just freaking cancel my subscription and account, that's all I ask!!!!