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This is an open forum, not Adobe support... nobody can help without DETAILS of your problem
Adobe Education... Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
When you buy an Education subscription, the terms you "click to agree" should be clear about the first/later years
-One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0 may help
Redemption Code https://creative.adobe.com/educard