1 Reply Latest reply on Feb 21, 2016 9:13 PM by Rajashree Bhattacharya

    Deactivation from out-of-order laptop

    sébastienp28524023

      Hello,

       

      I had installed PS/LR on a secondary laptop.

      this laptop cannot boot any more due to a damaged CPU. I had to replace it.

      I want to re-install Photoshop on the new laptop but I would like to make sure the previous license activation won't conflict on the new laptop.

      All the procedures I found suggest to deactivate the license from the running program on the old laptop, which is impossible.

       

      How can I make sure the old installation won't prevent me to use PS on the new laptop?

       

      Thank you in advance.