CC doesn't run because oledlg.dll can't be found

[g511]

hi! After the last windows 10 update Creative Cloud doesn't work. At startup, a window appears saying "System error - CC doesn't run because oledlg.dll can't be found". I've already tried to reinstall all Adobe CC using also the Creative Cloud desktop app uninstaller but still doesn't work...always the same error...can you help me? thanks

[John T Smith]

According to what I found via Google, that is a Windows file, not an Adobe file

First, Microsoft – Official Home Page for all things Microsoft

Or, do a complete reinstall of the Win10 runtime Download Visual C++ Redistributable for Visual Studio 2012 Update 4 from Official Microsoft Download...

[g511 · Accepted solution]

Thanks! I had to reinstall Win10...the other ways didn't work...now CC is running well.