Because of a fault I forgot the name of the product I downloaded and with which e-mail I logged in. So I have to pay 11,89€ every month and can´t use the product.
Because of the cost I think I downloaded the Creative Cloud Photography plan. Does anyone have an idea how to cancel the membership? The only data that I have are on my bank statements (creditor ID, mandatsreferenz, customer testimonials etc.)
Please excuse my english, I´m from Germany
As you mentioned that you forgot the email address which you used to purchase the product. In this case it will be best to contact Adobe customer care with all the details you have. You can initiate chat as phone support is not available on Saturday and Sunday.
okay, thank you
You are welcome.