2 Replies Latest reply on Jan 30, 2016 8:51 AM by Willi Adelberger

    Error message when trying to 'Publish Online'

    VickyC112 Level 1

      Hello,

       

      I have 4 documents I need to 'Publish Online'. So far, 3 have been successful but I'm really struggling with the last one. It's the biggest of all of the documents at about 220 pages long and includes lots of images. The error message occurs when the progress bar is at 96% and the error message says:

      'An error occured while uploading your document. Please try again'.

       

      I have tried to create it with and without the downloadable pdf option, as well as making the pdf low quality but I still get the error. All links are correct so I have no idea what's going wrong.

       

      Anyone got any ideas on how I could fix this?

       

      Thanks!