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Adobe Captivate free trial won't install

Community Beginner ,
Jan 30, 2016 Jan 30, 2016

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I tried to download the Adobe Captivate 30 day free trial on my Windows 10 PC. I come to a black window with an orange button saying to " install captivate." I click the button and nothing happens.

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Community Expert ,
Jan 30, 2016 Jan 30, 2016

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right click and click 'run as administrator'.

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Community Beginner ,
Jan 30, 2016 Jan 30, 2016

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Right Click the button?

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Community Beginner ,
Jan 30, 2016 Jan 30, 2016

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captivate install now.PNG

This is the screen I'm talking about... When I right clicked there was no install as admin option. Where do the install files go? They're not in my downloads folder.

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Community Expert ,
Jan 30, 2016 Jan 30, 2016

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right click the exe installation file after downloading and then click 'run as administrator'.

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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Community Beginner ,
Jan 30, 2016 Jan 30, 2016

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I don't know where the exe files are. They didn't end up in the downloads folder. What is the file name at least?

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Community Expert ,
Jan 30, 2016 Jan 30, 2016

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for windows there are two, an exe and a matching 7z.

click the link in message 4.

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