5 Replies Latest reply on Jan 31, 2016 6:39 AM by BobLevine

    InDesigh CC 2015 "Cannot open file (name)"

    Aimee Martinez

      Okay, so, my computer fell a few months ago. It was on so the hard disk damaged... We bought a new one and did a recovery back up, but, obviously a lot of files were damaged. Some of those files are important college projects I've done on InDesign. I just wanna know if there's a way to recover them.

       

      Capture.PNG

      All the damaged files look like this. They got those really complicated names, which they got after the recovery.

      And this is what happens when I try to open them. I tried double-click, tried going on File > Open and still got the same result every time.

      Capture .PNG

       

      I have Windows 10 x64 system, and my InDesign version is 2015.2 release (11.2.0.100)