15 Replies Latest reply on Feb 19, 2016 9:06 AM by RoninEdits

    Intel Rapid Storage error on Raid0 help

    James G Maker Level 1

      On startup when the screen flashes all the drives on my system, it shows an error message on one of the raid0 disks.  When the Win7 finally loads up the Intel Rapid Storage notification in the hidden icons tray shows a problem.  Opening the Intel Rapid Storage from the tray shows this:

      I can still open the videos I have saved on the Media Projects array and don't understand what the error message implies.  As far as I can tell, it still works.


      Any thoughts on this?

      Thanks for your help.


        • 1. Re: Intel Rapid Storage error on Raid0 help
          RoninEdits Most Valuable Participant

          i had some problem a long time ago, i forget exactly the error and situation, but i think it was a failing hdd. make sure your backup is current before you do anything else to fix it. if there is some problem with the raid structure, you might be able to rebuild the raid and have it work ok again. you could also try clicking the reset disk to normal, and/or try the verify and repair function... if this is the start of problems with that drive, it may continue to cause problems or completely fail one day.


          here are some manuals from intel and you can look thru their forums for similar problems.



          https://duckduckgo.com/?q=raid+intel+rapid+storage+solution+error+disk+failed+site%3Acommu nities.intel.com

          • 2. Re: Intel Rapid Storage error on Raid0 help
            James G Maker Level 1

            Thanks RoninEdits for the reply

            I tried clicking clicking reset disk to normal and the startup error and the error in the tray went away for now.  Based on your experience, I'm guessing the little red X will show back up in the tray in the not too distant future.  Now I'm wondering if I should just replace all 4 1TB drives I have in my 2 raid0 volumes and replace them with larger, newer ones and set them up in a raid5.  I use most of the storage for my kids sports videos and pushed the D:MediaProjects volume close to full recently and bought a 4TB WD MyBook to backup.  When opening the my computer icon this problem volume showed a red bar for how full it was.   After deleting some of the videos (300Gig) from the D: drive I started this basketball season with a little space to fill.  It gets filled up pretty quick with 3 cameras and 2 kids, one HSVarsity and one Middle School.  I wonder if filling it up and deleting then trying to fill it more could have caused this error?

            Now I need to figure a more secure storage system, either in the computer with raid5, and just wait longer to process the videos, or replace the 2 drives in the problem raid0 with new ones and only use this for crunching video and find some kind of NAS storage for all the raw video that just keeps piling up????

            Baseball season starts this week.  Those videos eat a lot of space due to the much longer game times.


            • 3. Re: Intel Rapid Storage error on Raid0 help
              RoninEdits Most Valuable Participant

              filling up the drives shouldn't cause raid problems that im aware of. the only problem i can think of in that situation is previously free space now being used to hold data, turning out to have a bad sector in it. i wouldn't do anything as a reaction to what happened so far, if problems happen later then something would need to be done. anything on that raid should be backed up regularly, those backups should just be done more regularly and sooner now.


              if you no longer need access to older media, then you can use external usb drives to store a backup of the media/projects. if you still want regular access to all or some of your older media/projects, you can look at a nas or large hdd's for inside your computer for storage (not your working media drive/raid). if you don't have enough sata connections you might be able to add a sata controller card to your computer. if you only have a few sata connections, you can also look into getting large hdd's like 4-8tb. you would just need to check if there are any compatibility problems with your motherboards sata controllers or add-in sata controller card with large hdd's.


              any raid, either a raid 5 in your computer or raid 5/6 in nas, shouldn't be counted as safe enough to replace backups. any critical data should have 3 isolated copies. if only having 2 copies of the data, raid with parity can sometimes help avoid data loss, but can also cause problems. the motherboard raid is software using your cpu, rather than a hardware raid controller card. some don't like to place the extra workload of parity from raid 5 on the cpu, and some don't trust any raid with motherboard raid. using an internet backup service is a good option for one of the copies and it also makes it an off-site backup.


              if you get a nas, there are nas drives available for them. usually the nas mfg has a list of recommended drives for its unit. if you want more reliable drives for your computer, you can also look at the enterprise grade drives. you could use them for backup and/or working drives in your computer.

              • 4. Re: Intel Rapid Storage error on Raid0 help
                ECBowen Most Valuable Participant

                Onboard controllers are not recommended for raid 5 ie any parity raid. They are horrible at it and the rebuild times are atrocious. I would suggest raid 10 with 4 drives if you want a redundant raid. The onboard controllers are suitable for raid 10.




                • 5. Re: Intel Rapid Storage error on Raid0 help
                  James G Maker Level 1

                  Would my exporting time take a big hit going from 2 raid0 volumes, one read, one write, to one raid10 for both?


                  I'm mostly doing this for my kids ball games.

                  • 6. Re: Intel Rapid Storage error on Raid0 help
                    ECBowen Most Valuable Participant

                    Not a big hit but would be slower to some extend since you are reading and writing to the same raid. 10% is really not worth worrying about in this type of work




                    • 7. Re: Intel Rapid Storage error on Raid0 help
                      James G Maker Level 1

                      thanks Eric

                      For now the "reset disk to normal" worked, but it sounds like a temporary fix.  I keep thinking I can back up all my assets on the drives in the computer.  RoninEdits recommended at least 3 isolated copies and to stop using my raid0 volumes for storage. 

                      Is there anywhere I can read up on best practices for backing up all my videos, or should I start a new thread?

                      I do have my TV hooked up to my computer and enjoy the ability to surf around the videos of my kids from the couch using my Windows Media Center remote.  If I only stored the videos on a backup drive that means I'd have to plug it in every time I use it.  Don't know much about NAS, but it might make it quicker to get the video available for the coaches & players to watch from my NAS???  It takes about 20 hours for me to upload&process a basketball game in 1080p60 on y-tube because I only have 1.09Mbps upload speed.  Not sure if that's enough speed for others to watch if I had backup on a NAS.

                      • 8. Re: Intel Rapid Storage error on Raid0 help
                        ECBowen Most Valuable Participant

                        That error means the drive dropped out at some point likely due to repairing bad blocks. All mechanical drives come from the factory with bad blocks and the drives are built to repair or mark them out. Sometimes they take to long to repair and the controller marks the drive as bad anyway since it didn't respond. This can be a once in a while issue or a symptom of drive failure to come. If it occurs again relatively soon likely the drive is progressing towards failure and you should look at replacing it. Either way make sure you backup any data on that raid. The drive is suspect atleast to some extent


                        Backing up the data depends on what is easiest for you. Copy and paste to an external drive or using backup software to an external drive are the easiest. Acronis or Paragon work for the software option. You can also backup to a NAS but that would be the same speed or slower than an external USb3 drive.




                        • 9. Re: Intel Rapid Storage error on Raid0 help
                          RoninEdits Most Valuable Participant
                          RoninEdits recommended at least 3 isolated copies and to stop using my raid0 volumes for storage

                          i will expand on this... if its only mostly important data, but not going to ruin anything if the data is gone, then 2 copies may be fine. if its data that could end someone's job or ruin a business, then 3 is minimum. why 3 or more? because hdd's can fail or corrupt data, even while sitting on a shelf powered off. so when 2 copies should otherwise be enough, if one copy is corrupt or lost from a bad hdd, it would be down to a single copy of the data. yes the data might possibly still be recovered by a hdd data recovery service, but it will also cost more than having the extra hdd(s) to begin with. cloud backup is a good option, not only because its off-site, but because they have data specialists protecting your files. also, storage drives do not need speed, therefore raid 0 just adds more risk to data loss than needed. you can also look online for backup articles, for best practices and recommendations etc.


                          if you want to keep the data in your computer, as i wrote above, you can look at getting a single large hdd 4tb or larger to hold it. if you are out of sata ports, you can replace some of your 1tb drives with larger to reduce your drive count, and/or get a sata controller card. having the files in your computer can count as one copy, another copy can be kept on a usb drive or nas, and another copy can be cloud/internet backup. you can pick from 2 or all 3 of those options.


                          while its possible on some nas's to share out files to others over the internet, i would just have you stick with youtube or another video sharing site. especially if you have slow internet, you would only have to upload it once to youtube vs each time someone accesses your nas over the internet.


                          if you want to use a nas to feed to your tv, the nas and your tv will need to support dlna video streaming. several nas's come with this feature, or can install apps like plex to enable it. if you have a smart tv, it may have a built in dlna program or you may be able to download plex for it. if you don't have a smart tv, you will need something like the amazon fire tv, or roku, or ps3 to enable plex or another dlna program.

                          • 10. Re: Intel Rapid Storage error on Raid0 help
                            James G Maker Level 1

                            The problem came back a few weeks ago and the reset worked, then this morning the error found it's way into my second raid volume.  Is it probable that both raid0 volumes have a disk going bad at the same relative time?  Or could it be a problem not related to the disks at all?  Here's the screen shot from this morning.  The gremlin moved to my E: drive.  As in the other cases, the reset worked and the data could be read before the reset was used just like in the beginning of this thread.  




                            • 11. Re: Intel Rapid Storage error on Raid0 help
                              RoninEdits Most Valuable Participant

                              i don't know if there is some way that the intel raid/storage controller would go bad and start causing all these problems. i would think its more likely its the drives. if all 4 1tb drives are the same model and were purchased at the same time, it would raise the odds that its the disk drives. its not uncommon for several drives to fail at the same time, and corruption risk greatly increases with larger capacity drives. thats also why raid 3 and 5 are becoming obsolete, even with hot spares as the second drive can fail before the hot spare replaces the first. even raid 6 days have been numbered according to some reports. if you do replace your hdd's, ssd's would be a good way to avoid raid. if you need the larger capacity at lower prices of hdd's, take a look at the enterprise models, they are more reliable.

                              • 12. Re: Intel Rapid Storage error on Raid0 help
                                James G Maker Level 1


                                When this first started, I copied a large chunk of files that weren't yet backed up from the D: to the E:.  Now the problems show up on the E:


                                Is the "corruption risk" you wrote about?

                                • 13. Re: Intel Rapid Storage error on Raid0 help
                                  RoninEdits Most Valuable Participant

                                  there are several ways data can be corrupt, from when its processed/computed in the cpu, or passed thru memory (ram), or bad read/write from hdd. the larger the drives, the more data on them, and the more read/writes, it will increase the odds of some part of the data becoming corrupt. if there was a bad sector being written to on E:, it may have triggered the intel storage warning. if the data was corrupt on D:, it should have been reported as a problem with D:, or could have been unaware it was corrupt and copied it anyways to E: without any error.

                                  • 14. Re: Intel Rapid Storage error on Raid0 help
                                    James G Maker Level 1

                                    How do I find this?

                                    Is it like hunting for Big Foot?

                                    Kind of hard to find, not knowing if it even exists.

                                    • 15. Re: Intel Rapid Storage error on Raid0 help
                                      RoninEdits Most Valuable Participant

                                      doing checkdisk scans can sometimes show if there are problems with corrupt data or bad sectors. there is an option to scan for bad sectors, it takes a long time to run.


                                      there is also the chance of the data being corrupt and nothing wrong with the drive or how the file is written/read from the drive, in which case checkdisk will report no errors. in that situation there is no clear indication anything is wrong, and its called "silent" corruption. the only way to combat this is with file checksums. this has to be done when the data is first created and considered good, to then check later to find if the data/file has changed. without the checksums created first, the only other way is to use a program to compare one instance of the data/files against another instance, like a backup. if the software reports both copies are identical, then its good data. if it reports some of the files are different, it would be back to checksums to know which is good and which is bad, unless its clearly visible when opening the data/file that there is a problem, like a video and seeing it doesn't playback properly.