4 Replies Latest reply on Jan 31, 2016 10:55 AM by Mia Buckland

    Having trouble reinstalling a licensce on my computer after reformatting my hard disck

    Mia Buckland

      Hard drive failure led to me reformatting my hard disk and replacing some hardware. Now trying to re-install on an old liscence and serial number has not validated. I downloaded the most recent volume of lightroom 5, Not sure if that is too recent for my liscensce or how I can troubleshoot. Contacted support, they advised me to post here.

       

      I have a 2011 Macbook Pro - El Capitan OS