Hi Simon, I’m not completely sure but it could be just a requirement of the 30 day trial. CC subscribers can normally use the installed software for 90 days without being on-line.
I'm currently a CC subscriber and have been for the last couple of years . . . I am signed in to Creative Cloud and signed in to Lightroom but still get this warning unless I'm on-line.
Didn't realise we got 90 days before an on-line connection was required
No this hasn't worked. I signed out of the CC app. Signed back in and opened Lightroom whilst still connected to the internet - that worked fine. Just done a re-boot with my laptop disconnected and it shows the Lightroom Trial error again.
Could you please follow the steps below:-
- Close Lightroom and all Adobe Programs
- Quit Creative Cloud Application
>Rename Opm.db to opm.db.old
- On Windows remove the opm.db file located here: C:\Users\<user>\AppData\Local\Adobe\OOBE(Appdata is hidden folder)
>Rename the SLCache folder to SLCache.old,
Windows: C:\Program Files (x86)\Common Files\AdobeMac: System Library/Application Support/Adobe
>Rename SLStore folder to SLStore.old,
- Windows: C:\ProgramData\AdobeMac: System Library/Application Support/Adobe
- Once done Restart your computer.
- Open Creative Cloud ,sign in, and checkLightroom
It looks like something was wrong with the file permissions in Windows . . . just had an Adobe tech support guy do some remote fixing on my laptop and it looks to have resolved the issues.
Thank you everyone for your help.