2 Replies Latest reply on Feb 1, 2016 9:46 AM by Pattie-F

    Why can't i update from cs6 to cc?


      I've just bought CC All applications giving the Serial Number of in my possesion CS6. But if I try to install the new  CC application, a message on display told me that I don't have any attive subscription. How is it possibile?

      Thanks for your time!