4 Replies Latest reply on Feb 3, 2016 5:38 PM by Mohit Goyal

    Lightroom CC trial version keeps hanging (not responding) (Windows 10).


      An answer to a similar question for mac os suggested deactivating gpu acceleration - but I don't know what gpu acceleration is (nor even what a gpu is) and certainly have no idea about how to deeactivate it. It's so frustrating since the programme hangs almost every time I want to switch from Library to develop - or to move on from one photo to the next. I'm getting tempted to quit the trial and try Silkypix (despite the learning curve with that software) or even to stick with Picasa and be content with what that offers.

      I'm using a laptop with the following features:

      Hewlett-Packard HP ENVY m6 Notebook PC

      Windows 10 Home (x64)


        2.50 gigahertz AMD A10-5750M APU with Radeon HD Graphics
      192 kilobyte primary memory cache
      4096 kilobyte secondary memory cache
      64-bit ready
      Multi-core (4 total)
      Not hyper-threaded

      Main Circuit Board

      Board: Hewlett-Packard 18A7 74.A4
      Bus Clock: 100 megahertz

      998.08 Gigabytes Usable Hard Drive Capacity
      804.31 Gigabytes Hard Drive Free Space

      7644 Megabytes Usable Installed Memory


      AMD SATA Controller



      AMD Radeon HD 7670M [Display adapter]
      AMD Radeon HD 8650G + HD 7670M Dual Graphics [Display adapter]
      Generic PnP Monitor (15.3"vis, January 2012)