I've just renewed my monthly subscription and every time i try to licence and download it redirects me to the plans page as if i don't have a plan.
My credit card has been billed for a half month by the look of it and there is a corresponding invoice in my account info.
I have tried logging in and out and using a different browser but no luck.
I will manually add the corresponding half a month allocation to your account & check this with our IT team.
As your original billing date was the 16th of each month, when you restarted your subscription a partial amount was charged covering 1st Feb - 15th Feb. Your plan will renew at the regular monthly price/allocation on 16th Feb.