Which OS en Elements version
Please post a screenshot of you project settings and timeline
Thank you for your answer.
I have elements version 13 and trail 14. Trail 14 is also not working.
I have used before Pinacle and it was running.
I`m using Photoshop and Lightroom and thougt Premire is better Programm. If ADOBE is not able to solve this very old problem i will change to another program.
The problem is that I have the sound on all media screens but not on the timeline.
Can you hear the sound but no waveform.
Or you dont hear anything from the timeline?
Start a new project and drag a clip into the timeline. This forces the program to select matching settings (as you dont have 5.1 in your project)
If that does not work.
Copy entire camera card from card to harddrive via Windows Explorer in to a different folder.
Then import the footage in to the Project asset window by double clicking on an empty space.
See if that will work.
In the timeline I cant hear nothing and there is no waveform only a line. If I go the Media and make a double click on one file I will get a small new window. Here I can hear the sound and can cut the file. By setting this file to the timeline I hear nothing.
I have imported one file direct from the explorer into the timeline also no sound. The timeline can`t handle the MTS audio section. But only in the timeline.
I have also tried other settings in the project.
I think it is possible to convert the MTS files with special programs into a MPEG file. But this is not the right way, the program must do it..
The files are running running on VLC and Windows player but not on Quicktime player.