5 Replies Latest reply on Feb 4, 2016 10:51 AM by Chetna Srivastava

    LR 5.7.1 "freezing" under Windows 10


      I installed Lightroom 5.7.1 on my new Laptop (i7) under Windows 10 (64-bit).


      As soon as i access my pictures saved on an external hdd (the same as i used with my old laptop) - via "catalogue" oder "folders" lightroom freezes.

      As a possible solution I found: deactivating the "hardware acceleration" in the lightroom preferences / performance.


      but i cannot do this: when i enter the lightroom preferences - there simply is no "performance" field / Folder.




      Any suggestions or help? thx