Where are you downloading from?
What operating system do you have, and is it a 32-bit or 64-bit OS?
What do you mean downloading from and It is Windows 8. It is a 64 bit
my computer also says to restart and update however every time I do that it my computer downloads a bunch of updates and then says failure to configure updates do not turn off computer and will stay like that for hours.
You're saying your computer is bugging out over Windows 8 updates? If so, your issues may be bigger than this program.
When I ask where you're downloading from, I'm asking which web page. Are you getting this program from Adobe?
If you're downloading from this page, have you ensured you're downloading the correct file for your operating system?
And, once you've downloaded the file, are you extracting it before you try to install it?