6 Replies Latest reply on Feb 3, 2016 9:51 AM by Bovinant

    Problem at the start : "importer quicktime.prm"

    Bovinant

      Hello,

       

      When I start Premiere elments 13, the start screen launch and text scroll but when the texte "importer quicktime.prm" arrive, just after few seconds, the software freeze and windows say : "premiere elements ceased to operate (cesser de fonctionner)" and te program close.

      Thank you for your help

       

      (sorry for my english I'm not english)