1 Reply Latest reply on Feb 3, 2016 1:52 PM by Szalam

    AE issues regarding Software.... I downloaded the update and AE completely stopped working...

    michaelw19799100

      I was using AE out the CS6 product package. AE worked fine then all of the sudden I started getting this error...

       

      Screen Shot 2015-12-24 at 8.38.44 AM.png

      I was instructed to download an update... When I did that AE no longer worked correctly... Now when I click on AE the only thing that comes up is the Render Engine...

       

      Screen Shot 2015-12-24 at 9.41.22 AM.png

      Do I have to reinstall the entire CS6 master collection for this to work correctly? Please advise on what steps I should take.

       

      Thank You,

       

      Michael