Sorry to hear you're having issues.
Please check the Stock support site for information/tutorials on using Adobe Stock - Using Adobe Stock
I will provide credit for the 12 images licensed in error - please ensure the incorrect images are not used.
At the moment, Adobe Stock offers only standard licenses - Common Questions, Adobe Stock. You may wish to check if the image is available from Fotolia as they offer extended licensing.
Thank you Beverley Gray
2 more quick questions:
(1) When an Adobe Stock photo says "Logo Template" what are the licensing restrictions then?
(2) why does it say that you offer extended licensing and then explain it here (see description and link below) in the terms?
￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼￼2.2 Extended License. If you have purchased an extended license, then you may distribute the Work as incorporated onto any item of merchandise or other work of authorship. For clarification you, may use, reproduce, distribute or display the Work in connection with (a) design template applications intended for resale; (b) any goods or services intended for resale or distribution, including, without limitation, mugs, t-shirts, posters, greeting cards, posters or other merchandise, and any "print on demand" or tangible or electronic formats; (c) a PR campaign aimed at the promotion of goods or services to the medias. Furthermore, if you incorporate a Work into a promotional press release that is being released to the media, then you may distribute the stand-alone image file of such Work to the media in connection therewith, under the condition that the media may only publish such Work in connection with the publishing of such press release, and that the media may not use or disseminate Work in any other manner
Licensing terms are available here - Royalty free images, photos, and graphics | Adobe Stock
Logo templates can be used in presentations but you cannot claim trademark right to the logo eg by using it as your company logo or brand.
We are looking to offer Extended licensing in the near future.
Thank you Beverley Gray.
I saw that page too. So, Adobe doesn't offer the Extended Licensing yet talks about it on their website in different places like in the links above. And if the Extended Licensing is offered only through Fotolia, it doesn't mention that anywhere in any of links on the Adobe site either.
It's all very confusing as a consumer.