3 Replies Latest reply on Feb 7, 2016 1:01 AM by AngeliqueN7

    Certain Effects Causing Premiere Elements 13 to Freeze

    AngeliqueN7

      For a while I've been using the Hollywood effects successfully. Then earlier today I tried to apply the Dreamy effect again, but for some reason it just caused the entire program to freeze. I left it for a while, as I had to go to the shop anyway, and I thought that maybe it just needed time. But when I got back it was still exactly the same. I have to force end the program using Windows Task Manager. I've done this and restarted both the program and my computer so many times already, but the same thing keeps happening. I tried a couple of other effects in different catagories and they seem fine. I think it's just the Hollywood effects that don't want to work anymore.

       

      How do I fix this?