For a while I've been using the Hollywood effects successfully. Then earlier today I tried to apply the Dreamy effect again, but for some reason it just caused the entire program to freeze. I left it for a while, as I had to go to the shop anyway, and I thought that maybe it just needed time. But when I got back it was still exactly the same. I have to force end the program using Windows Task Manager. I've done this and restarted both the program and my computer so many times already, but the same thing keeps happening. I tried a couple of other effects in different catagories and they seem fine. I think it's just the Hollywood effects that don't want to work anymore.
How do I fix this?
I cannot reproduce the issue.
Go to your preferences/media and clean out the media cache.
See if that will help.
Thank you! It worked.
I seem to be having the same problem yet again. And I've done what you recommended the first time, but for some reason it's not helping the way it did the first time around.