Sending document and redirected to subscriptions options...

[elizabethm42775870]

I have a free Esign account.  I sent 3 of my 5 free monthly documents.  When I try to send the fourth it redirects me to subscriptions options and does not allow me to send the document for signature.  There does not appear to be a number to call or additional help to fix the bug.  Suggestions?

[MeenakshiNegi]

Hi elizabethm42775870,

Free account users can send upto 5 documents for Signature in a rolling window. You have already send 5 documents, we have checked the transaction details at the backend, one free transaction will be added after 1PM PST.

Please wait till then.

Regards,
Meenakshi

[elizabethm42775870]

Meeashki,

By rolling window you mean every 30 days instead of the calendar month?

Warm Regards,

Elizabeth Mendez

Networks By Design, Inc.

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On Thu, Feb 4, 2016 at 11:38 AM, meenakshin83966505 <