6 Replies Latest reply on Feb 8, 2016 3:15 AM by claired53190245

    InDesign shortcut vanishes!

    claired53190245

      I have been using InDesign all day, but for some reason my short cut keys are not usable now e.g. duplicate, step and repeat, place into place. I'm a not great at trouble-shooting so simple language would be very much appreciated.... Can any body help me?

        • 1. Re: InDesign shortcut vanishes!
          Peter Spier Most Valuable Participant (Moderator)

          Version? OS?

           

          My bet is you're using a Mac and the Cmd key is being hijacked by the OS or another program, and I suspect if you reboot they'll work again for a time, until you launch the program that's taking them over.

          • 2. Re: InDesign shortcut vanishes!
            claired53190245 Level 1

            Thank you Peter. I am using CC5 and Yosemite operating system.

             

            I believe you may be right. I relaunched my computer, opened InDesign and all went well until I needed to use Photoshop, then this problem occurred.

             

            Would you know how to how I can get back so I can keep several applications open without this problem occurring?

            • 3. Re: InDesign shortcut vanishes!
              Peter Spier Most Valuable Participant (Moderator)

              I suspect it's actually your browser, but I'm not really a Mac guy at this point and don't keep up with all the latest nuances. Maybe Steve, who's handled a lot of similar questions, will pick up for us.

              • 4. Re: InDesign shortcut vanishes!
                claired53190245 Level 1

                Hopefully Steve will come back to me with a solution as it is proving to be a little annoying as you can imagine.

                 

                I appreciate you help Peter, thank you.

                 

                Steve.... help!

                • 5. Re: InDesign shortcut vanishes!
                  Steve Werner Adobe Community Professional & MVP

                  I've never heard of Photoshop grabbing keystrokes from InDesign on a Mac so I think it's something else.

                   

                  I'd first look through your Mac OS keyboard shortcuts: System Preferences > Keyboard > Shortcuts. All three shortcuts you mentioned use both Cmd + Option. See if you see system shortcuts that use that combination.

                   

                  Do you have any browser extensions installed? Or startup applications (go to System Preferences > Users & Groups > Login Items) that might be called out with keystrokes?

                   

                  Good luck.

                  • 6. Re: InDesign shortcut vanishes!
                    claired53190245 Level 1

                    Thank you for your help Steve.

                     

                    I have gone through the shortcuts preferences yet again this time and I noticed a couple of warning signs, so I bravely reset the default and the signs vanished.

                     

                    Result? So far so good.

                     

                    I just don't understand why this happened mid-way through a project as it's never happened before, but.... that's the past and we move forward

                     

                    So thank you once again for your advice Steve.