I am having issues with my Adobe Stock Account. I have been trying to update my account for the last few weeks after receiving my new debit card once I noticed that 2 of my stock payments didnt go through. (I haven't been on stock lately) I updated my card, it said Thank you, you may now use your account...but it is still acting like I dont have one. I contacted chat and she reactivated my account, charged $8.81 to my account and it says I'm being charged again on February 13th for the monthly pay. I even got an email saying my account was reactivated. When I went to license a photo, it brought me to a new page to "buy" the image, subscribe, ect...acting as if I don't have a subscription. I have had Adobe Stock since last August, and should have rollover images as well since I've only licensed 25 of the 40 images. These are not showing up either. I even tried to repurchase last week with it still pending in Paypal. She wanted to charge me $10 more ($49.95) to subscribe to a yearly Adobe photography + stock, even though my last year doesn't expire until April. Definitely feeling frustrated here. Is anyone else having subscription issues??
I'll look into this and let you know when resolved.
Your Stock allocation has been updated.