1 Reply Latest reply on Feb 5, 2016 9:15 AM by BobLevine

    CS5 Activation issues after transferring to a new laptop

    brianh16643156

      Irecently purchased a new MacBook Pro and used TimeVault to backup my data and transfer it to my new laptop. Since set-up, Adobe has prompted me to activate my 'subscription' when I purchased a suite. When I try to sign in, it asks for the serial number of the suite. I provide and it states that the ID is incorrect. The serial number can be seen when viewing products while logged in with my Adobe ID. I am using !Creative Suite 5: Design Premium.