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Adobe Premiere Elements 14 will not install on my Macbook Pro

New Here ,
Feb 05, 2016 Feb 05, 2016

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I have an SSD and 16 gb ram, updated everything, the install page just seems to lock up when I click on the install button. Any advice? Thanks.

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correct answers 1 Correct answer

Community Expert , Feb 06, 2016 Feb 06, 2016

download pse 14 directly using the  link i posted.

if you're having trouble doing that with the adobe link, use prodesigntools.com:

if you follow all 7 steps you can directly download a trial here:  Adobe Photoshop Elements 14 Direct Download Links, Premiere too | ProDesignTools

and activate with your serial number.

if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 

the most common problem is caused by failing to meticulously follow

...

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Community Expert ,
Feb 05, 2016 Feb 05, 2016

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Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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New Here ,
Feb 06, 2016 Feb 06, 2016

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Thank you. I tried again and the same thing is happening. I noticed that the Adobe Application Manager is 32 bit and all of my other applications are 64 bit. Could that be creating an issue? If so, how can it be corrected?

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Community Expert ,
Feb 06, 2016 Feb 06, 2016

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download pse 14 directly using the  link i posted.

if you're having trouble doing that with the adobe link, use prodesigntools.com:

if you follow all 7 steps you can directly download a trial here:  Adobe Photoshop Elements 14 Direct Download Links, Premiere too | ProDesignTools

and activate with your serial number.

if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 

the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 

failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

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New Here ,
Feb 06, 2016 Feb 06, 2016

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Thank you. I do not have a serial number because I am trying to download a

trial version. Is that ok?

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Community Expert ,
Feb 07, 2016 Feb 07, 2016

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yes, download the trial and you should have 30 days to evaluate before you'll need a serial number to continue to use.

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