6 Replies Latest reply on Jan 5, 2018 12:53 PM by RoadMan18

    ADE 4.5 does not recognize my Adobe ID for authorization of computer

    familjenl47791858

      Clean install of ADE 4.5 after computer refresh.

      When trying to authorize with Adobe ID as Book vendor the error message

      Incorrect ID/PW for the selected vendor, please retry.

       

      The same credentials works perfect when login to the Adobe web.

       

      Resetting PW did not make any difference.

       

      Trying to set up another Adobe Id from within ADE (using the same id) fails as expected.

      I would hate to set up another id as I then would loose all my books.