3 Replies Latest reply on Feb 8, 2016 1:52 PM by Dynpixel

    Lightroom CC 2015.4 development module - frequent freezes

    Dynpixel

      ** Windows 7 Pro 64 Bit

      ** LR CC 2015.4

       

      a) formerly I used the non-CC variant (LR 6.4) but almost every 10th movement of a slider in the development module freezes LR

       

      b) a week ago I switched to "LR Photoshop CC"; after complete LR 6.4 uninstall the CC variant 2015.4 was installed

       

      c) freezes still present, but not so frequent -- now there are 3 to 5 freezes per day

       

      e) the Windows Event Log reports (in German, I'll try to translate it)


      -- error bucket, type 0

      -- event name: AppHangB1

      -- answer; n.a.

      -- CAB-file-ID: 0

       

      problem signature:

      P1: lightroom.exe

      P2: 6.4.0.10

      P3: 56a2e8ef

      P4: c23d

      P5: 0

      P6:

      P7:

      P8:

      P9:

      P10:

       

      files attached:

      C:\Users\peter\AppData\Local\Temp\WERCFA6.tmp.appcompat.txt

      C:\Users\peter\AppData\Local\Temp\WERD043.tmp.WERInternalMetadata.xml


      these files possibly located here:

      C:\Users\peter\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppHang_lightroom.exe_... .

       

      Greetings, Peter