4 Replies Latest reply on Feb 6, 2016 8:38 PM by sandyc36518889

    can't update - states not genuine product

    sandyc36518889

      I just tried to update Lightroom 6 (which I purchased outright in 2015) on my Windows 8.1 pc but I get this message.  

      I know my copy is genuine because I purchased direct from Adobe.

      Anyone know a way around this???