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Can't download After Effects ?

Contributor ,
Feb 07, 2016 Feb 07, 2016

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I downloaded the creative cloud app , all apps are available except for after effects, I downloaded and installed Illustrator successfully via the CC app but can't find After Effects in it ! And if I go to the Adobe website and click on Download After Effects , I get this error Message in the browser !

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correct answers 2 Correct answers

LEGEND , Feb 08, 2016 Feb 08, 2016

Do you have a 64-bit operating system?

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Community Expert , Feb 08, 2016 Feb 08, 2016

That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

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People's Champ ,
Feb 07, 2016 Feb 07, 2016

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Have you tried whistling a tune?  Have you tried burning some sage?  Have you tried sacrificing a white lamb?  Have you tried contacting Adobe support?

Would you like me to contact Adobe support for you?

~Gutterfish

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Contributor ,
Feb 08, 2016 Feb 08, 2016

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‌why don't you keep your comments to yourself if you want to be rude ? you think you're funny well you're not you are a child maybe you should be banned from this forum . contacting support takes ages i thought there would be a wuicker solution , if there wasnt , then i would contact support .

people like you are basically jokes .

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LEGEND ,
Feb 08, 2016 Feb 08, 2016

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Do you have a 64-bit operating system?

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Contributor ,
Feb 08, 2016 Feb 08, 2016

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That turned out to be the issue , thanks buddy

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Community Expert ,
Feb 08, 2016 Feb 08, 2016

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That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

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Contributor ,
Feb 08, 2016 Feb 08, 2016

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Thanks John that was the issue

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Community Expert ,
Mar 18, 2023 Mar 18, 2023

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locked due to spam accumulation.

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