5 Replies Latest reply on Sep 24, 2016 3:16 PM by j nealc57392294

    Lightroom CC won't import images from Canon 5D MKII

    zacharyr89544804

      I am running El Capitan 10.11.3.

      Current version of Adobe CC, downloaded today.

       

      When I try to import, it sits there forever, shows its importing but does nothing.

      It will eventually say it can't read the files.

       

      If I only select one image to import, it quickly says it can't read the file.

       

      I've updated my OS, I've validated the firmware on my camera.

      I have uninstalled and reinstalled LR CC.

      No dice.

      I can import the photos directly into Pictures in OS X, so it's not the card, camera or laptop.

       

      Frustrated.