3 Replies Latest reply on Feb 8, 2016 7:23 AM by Tanuj Sandal

    Help! Video causes crash?

    bill kocken

      I am using CC 2015.3 on windows 10. Every time I attempt to view a .MOV file Lightroom crashes. I tried tried the usual fixes Turned off the Video graphics acceleration, made sure Quicktime was up to date, emptied the video cache and rebooted the computer. Is there anyone who knows how to fix this???