I am using CC 2015.3 on windows 10. Every time I attempt to view a .MOV file Lightroom crashes. I tried tried the usual fixes Turned off the Video graphics acceleration, made sure Quicktime was up to date, emptied the video cache and rebooted the computer. Is there anyone who knows how to fix this???
Please update Lightroom to the latest version : http://blogs.adobe.com/lightroomjournal/2013/06/keeping-lightroom-up-to-date.html
I thought I had the latest version but I guess I did not. I updated LR and now the videos work. THANKS!!
You are Welcome, Glad to help.