1 Reply Latest reply on Feb 9, 2016 2:50 AM by ibarrien

    Lightroom keeps crashing

    mrchevyceleb

      It randomly crashes out (happens in photoshop too). We've tried uninstalling, reinstalling, updating, nothing works (also restarted computer several times).Using CC.

       

      Can anyone make sense of this crash report?

       

      Anonymous UUID:       5A0CAEEC-AF2A-9E48-7A57-AF7738ECEFD4

       

      Mon Feb  1 13:23:55 2016

       

      *** Panic Report ***

      panic(cpu 0 caller 0xffffff8004816df2): Kernel trap at 0xffffff8004c9837e, type 14=page fault, registers:

      CR0: 0x000000008001003b, CR2: 0x0000000000000110, CR3: 0x0000000005f9c000, CR4: 0x0000000000002660

      RAX: 0x0000000000000101, RBX: 0xffffff803caf5000, RCX: 0x0000000000000110, RDX: 0xffffff80227dcc70

      RSP: 0xffffff81eeabba88, RBP: 0xffffff81eeabbab0, RSI: 0x0000000000000110, RDI: 0xffffffffffffffff

      R8:  0x000000000000000e, R9:  0x0000000000000000, R10: 0xffffff803caf5000, R11: 0xffffff803dc6e000

      R12: 0xffffff803cb0e960, R13: 0x0000000000000000, R14: 0xffffff803caf5018, R15: 0xffffff803caf5000

      RFL: 0x0000000000010202, RIP: 0xffffff8004c9837e, CS:  0x0000000000000008, SS:  0x0000000000000010

      Fault CR2: 0x0000000000000110, Error code: 0x0000000000000002, Fault CPU: 0x0

       

      Backtrace (CPU 0), Frame : Return Address

      0xffffff81eeabb730 : 0xffffff800472ad21

      0xffffff81eeabb7b0 : 0xffffff8004816df2

      0xffffff81eeabb970 : 0xffffff8004833ca3

      0xffffff81eeabb990 : 0xffffff8004c9837e

      0xffffff81eeabbab0 : 0xffffff8004ba344e

      0xffffff81eeabbad0 : 0xffffff8004bfc7e7

      0xffffff81eeabbb10 : 0xffffff8004789059

      0xffffff81eeabbb40 : 0xffffff80047b554e

      0xffffff81eeabbb70 : 0xffffff8004946824

      0xffffff81eeabbbf0 : 0xffffff80049463da

      0xffffff81eeabbc40 : 0xffffff80049409c4

      0xffffff81eeabbcb0 : 0xffffff800494b91a

      0xffffff81eeabbd50 : 0xffffff8004947263

      0xffffff81eeabbd80 : 0xffffff8004941fc4

      0xffffff81eeabbdf0 : 0xffffff8004bd54fe

      0xffffff81eeabbec0 : 0xffffff8004be6609

      0xffffff81eeabbf50 : 0xffffff8004c4b376

      0xffffff81eeabbfb0 : 0xffffff80048344a6

       

      BSD process name corresponding to current thread: launchd

       

      Mac OS version:

      14F1605

       

      Kernel version:

      Darwin Kernel Version 14.5.0: Tue Sep  1 21:23:09 PDT 2015; root:xnu-2782.50.1~1/RELEASE_X86_64

      Kernel UUID: 06D286E3-A8A1-3BE7-A7EB-EAC6E0C69758

      Kernel slide:     0x0000000004400000

      Kernel text base: 0xffffff8004600000

      __HIB  text base: 0xffffff8004500000

      System model name: iMac10,1 (Mac-F2268DC8)

       

      System uptime in nanoseconds: 5602105805934

      last loaded kext at 244480604612: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f86d51000, size 69632)

      last unloaded kext at 304951911674: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7f86d51000, size 61440)

      loaded kexts:

      com.apple.driver.AppleBluetoothMultitouch 85.3

      com.apple.driver.AudioAUUC 1.70

      com.apple.filesystems.autofs 3.0

      com.apple.iokit.IOBluetoothSerialManager 4.3.6f3

      com.apple.driver.AGPM 110.19.6

      com.apple.driver.AppleOSXWatchdog 1

      com.apple.driver.AppleMikeyHIDDriver 124

      com.apple.driver.AppleMikeyDriver 272.18.3

      com.apple.driver.AppleHWSensor 1.9.5d0

      com.apple.driver.AppleHDA 272.18.3

      com.apple.driver.AppleUpstreamUserClient 3.6.1

      com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

      com.apple.kext.AMDFramebuffer 1.3.2

      com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3

      com.apple.driver.AppleLPC 1.7.3

      com.apple.iokit.IOUserEthernet 1.0.1

      com.apple.Dont_Steal_Mac_OS_X 7.0.0

      com.apple.driver.AppleHWAccess 1

      com.apple.driver.AppleHV 1

      com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

      com.apple.driver.AppleBacklight 170.7.4

      com.apple.driver.AppleMCCSControl 1.2.12

      com.apple.ATIRadeonX2000 10.0.0

      com.apple.kext.AMD4600Controller 1.3.2

      com.apple.driver.AppleIRController 327.5

      com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

      com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

      com.apple.BootCache 36

      com.apple.iokit.SCSITaskUserClient 3.7.5

      com.apple.driver.AppleUSBCardReader 3.5.5

      com.apple.driver.XsanFilter 404

      com.apple.iokit.IOAHCIBlockStorage 2.7.1

      com.apple.driver.AppleFWOHCI 5.5.2

      com.apple.driver.AirPort.Atheros40 700.74.5

      com.apple.driver.AppleUSBHub 705.4.2

      com.apple.driver.AppleAHCIPort 3.1.2

      com.apple.nvenet 2.0.22

      com.apple.driver.AppleUSBOHCI 656.4.1

      com.apple.driver.AppleUSBEHCI 705.4.14

      com.apple.driver.AppleRTC 2.0

      com.apple.driver.AppleHPET 1.8

      com.apple.driver.AppleACPIButtons 3.1

      com.apple.driver.AppleSMBIOS 2.1

      com.apple.driver.AppleACPIEC 3.1

      com.apple.driver.AppleAPIC 1.7

      com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

      com.apple.nke.applicationfirewall 161

      com.apple.security.quarantine 3

      com.apple.security.TMSafetyNet 8

      com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

      com.apple.driver.AppleBluetoothHIDKeyboard 176.2

      com.apple.driver.AppleHIDKeyboard 176.2

      com.apple.driver.IOBluetoothHIDDriver 4.3.6f3

      com.apple.driver.AppleMultitouchDriver 264.6

      com.apple.kext.triggers 1.0

      com.apple.iokit.IOSerialFamily 11

      com.apple.driver.DspFuncLib 272.18.3

      com.apple.kext.OSvKernDSPLib 1.15

      com.apple.driver.IOPlatformPluginLegacy 1.0.0

      com.apple.iokit.IOFireWireIP 2.2.6

      com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3

      com.apple.driver.AppleSMBusPCI 1.0.12d1

      com.apple.iokit.IOUSBUserClient 705.4.0

      com.apple.driver.IOPlatformPluginFamily 5.9.1d7

      com.apple.iokit.IOSurface 97.4

      com.apple.iokit.IOBluetoothFamily 4.3.6f3

      com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

      com.apple.driver.AppleBacklightExpert 1.1.0

      com.apple.driver.AppleSMC 3.1.9

      com.apple.driver.AppleSMBusController 1.0.13d1

      com.apple.driver.AppleHDAController 272.18.3

      com.apple.iokit.IOHDAFamily 272.18.3

      com.apple.iokit.IOAudioFamily 203.3

      com.apple.vecLib.kext 1.2.0

      com.apple.iokit.IONDRVSupport 2.4.1

      com.apple.kext.AMDSupport 1.3.2

      com.apple.AppleGraphicsDeviceControl 3.10.25

      com.apple.iokit.IOGraphicsFamily 2.4.1

      com.apple.iokit.IOUSBHIDDriver 705.4.0

      com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5

      com.apple.iokit.IOBDStorageFamily 1.7

      com.apple.iokit.IODVDStorageFamily 1.7.1

      com.apple.iokit.IOCDStorageFamily 1.7.1

      com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

      com.apple.iokit.IOUSBMassStorageClass 3.7.2

      com.apple.driver.AppleUSBMergeNub 705.4.0

      com.apple.driver.AppleUSBComposite 705.4.9

      com.apple.iokit.IOAHCISerialATAPI 2.6.1

      com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

      com.apple.iokit.IOFireWireFamily 4.5.8

      com.apple.iokit.IO80211Family 730.60

      com.apple.iokit.IOAHCIFamily 2.7.5

      com.apple.iokit.IONetworkingFamily 3.2

      com.apple.iokit.IOUSBFamily 720.4.4

      com.apple.driver.NVSMU 2.2.9

      com.apple.driver.AppleEFINVRAM 2.0

      com.apple.driver.AppleEFIRuntime 2.0

      com.apple.iokit.IOHIDFamily 2.0.0

      com.apple.iokit.IOSMBusFamily 1.1

      com.apple.security.sandbox 300.0

      com.apple.kext.AppleMatch 1.0.0d1

      com.apple.driver.AppleKeyStore 2

      com.apple.driver.AppleMobileFileIntegrity 1.0.5

      com.apple.driver.AppleCredentialManager 1.0

      com.apple.driver.DiskImages 398

      com.apple.iokit.IOStorageFamily 2.0

      com.apple.iokit.IOReportFamily 31

      com.apple.driver.AppleFDEKeyStore 28.30

      com.apple.driver.AppleACPIPlatform 3.1

      com.apple.iokit.IOPCIFamily 2.9

      com.apple.iokit.IOACPIFamily 1.4

      com.apple.kec.corecrypto 1.0

      com.apple.kec.Libm 1

      com.apple.kec.pthread 1

      Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 16 GB, SMC 1.53f13

      Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB

      Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E433136460000

      Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E433136460000

      Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E433136460000

      Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E433136460000

      AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P

      Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports

      Network Service: Wi-Fi, AirPort, en1

      Serial ATA Device: OWC Mercury Electra 3G SSD, 480.1 GB

      Serial ATA Device: OPTIARC DVD RW AD-5680H

      USB Device: Internal Memory Card Reader

      USB Device: Built-in iSight

      USB Device: BRCM2046 Hub

      USB Device: Bluetooth USB Host Controller

      USB Device: IR Receiver

      FireWire Device: unknown_device, Unknown

      Thunderbolt Bus: