Which version of Lightroom do you have?
Right click on Lightroom icon and choose run as administrator and then, check.
Thanks for the quick response ... it's Lightroom Version 6.
Thanks for the update.
Make sure your program is updated to version 6.4 : Lightroom CC 2015.4 / 6.4 now available
And right click on Lightroom and choose run as administrator and let us know if it works well.
Yee haw! That worked. Had to download Adobe Application Manager as well. Thanks so much.
Glad to know you got it working.