1 Reply Latest reply on Feb 9, 2016 6:17 AM by Sheena Kaul

    I have Licensed a pic but when downloaded it doesn't appear

    claudiad32712661

      I have licensed a picture when downloaded it still downloads as a AI file and when opened in photoshop there is no picture there, it is just a blank canvas. I have downloaded other which don't have this issue only this one. I thought the file was corrupt but I downloaded it again and same thing.

      How do I fix this issue?