1 Reply Latest reply on Feb 8, 2016 4:10 PM by Chetna Srivastava

    My light room 6 is not working properly on my macbook pro it keeps showing up error codes what do I do, I have gotten technical support and they can not help.  It will not open up other than just showing some errors

    jamesgoff

      My lightroom 6 will not open up, it keeps popping up error codes saying " error occurred when attempting to change modules.

      and then it also has this message "cannot create the required folder: /users/jimgoff/library/application support/adobe/lightroom/develop presets"

      I need to know what to do.  I have installed and also uninstalled and nothing, it keeps doing the same thing.