1 Reply Latest reply on Feb 8, 2016 8:07 PM by Mohit Goyal

    Can't crop or zoom in


      When I go to crop a picture, my "hand" and "arrows" disappear and I'm left with a cursor, which can't crop or move the picture. I also can't zoom in while in develop mode or library.

        • 1. Re: Can't crop or zoom in
          Mohit Goyal Adobe Employee (Admin)

          Hi coreyk,


          Please check your workflow and follow the article : Back to Basics: The Crop Tool — Lightroom Secrets ,Otherwise you can reset the Lightroom Preferences to default.


          Quit Lightroom.

          Navigate to the preferences file:

          Mac OS: /Users/[user name]/Library/Preferences/com.adobe.Lightroom6.plist

          Windows 7, 8: C:\Users\[user name]\AppData\Roaming\Adobe\Lightroom\Preferences\Lightroom 6 Preferences.agprefs

          Rename the file to Lightroom 6 Preferences.agprefs.old Or com.adobe.Lightroom6.plist.old

          Launch Lightroom and use it.


          Let us know if that helps.