9 Replies Latest reply on Feb 11, 2016 6:11 AM by Nanaky

    Adobe Digital Edition 4.5 - starts with error

    ulrichg1028191

      Dear all

       

      We have a user where she gets always this error message when opening Adobe Digital Edition 4.5:

       

      ADE-error1.png

       

      Then we try to erase Authorization, but we get that error:

       

      ADE-error2.png

       

      Then we followed the instructions to delete HKCU\Software\Adobe\Adept  but as we are using Adobe Digital Edition 4.5 as App-V, we find this key instead in this place  HKEY_CURRENT_USER\Software\Microsoft\AppV\Client\Packages\3FD2D261-552B-41C2-B3CD-0F17810 5EA94\REGISTRY\USER\S-1-5-21-1606980848-2025429265-839522115-723698\Software\Adobe\Adept     but when we deleted this ...\Adept key and user started Adobe digital Edition 4.5, the key was recreated and the error appeared again.  Is there anyone her who knows how we can deal with this issue when we use ADE 4.5 as App-V ?

       

      Cordialement

       

      Ulrich