1 Reply Latest reply on Feb 9, 2016 12:22 PM by Ann Bens

    Premiere Elements 10 crashes when I try to open a New Project


      I have been using Elements 10 on my laptop for a couple of years, I now need to use it on my desktop so I deactivated the laptop copy and used the original disks to load to my desktop which runs Windows 7.  The installation seemed to go ok, when I open Elements I get the first screen with the Organise, New Project and Open Project options, but when I hit New Project the program seems to close although if I look in Task Manager it says that the exe file and analyser file are both still running.  If I hit the Open Project button I get an "Open" option but when I hit this the same thing happens.  Am I missing something obviouse??