Why can´t I update files from my ftp?

[karolinan96719051]

So I'm trying to help a costumer who is using BC Catalyst but for me it is the first time.

So I'm trying to add some social sharing buttons on her page, but could not files in the social media folder in bc.
So instead I ran my ftp-program and loggod on with sftp, and there I could see it. Howeever I keep getting this error:

"Kan inte döpa om fil container.html-7bc50f71-92f3-4b19-8aed-75a47caba287." (translation: Can't rename file...)

Why is that. Saw that the permissions where set to 666 so I changed them to 667 but still no luck.

Does anyone have an answer to this?

//Karolina

[Mihai_Stoichitescu]

So you where trying to update the container.html file and you are getting "Can't rename file"?

What FTP client are you using?

Can you share the site's url?

Thanks

[karolinan96719051]

Yes and a lot of other files. Im using cyberduck and the url is: Liselotte Sunoya Johanssons blogg

[karolinan96719051]

Still having the same issue with this! is there something I can do?

[Mihai_Stoichitescu]

Can you test with another FTP client (eg FileZilla) and let us know how it goes?

I did a test now with Cyberduck and it works:

http://prntscr.com/agan6z‌ < this is how you should setup cyberduck